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gnkwang's avatar
gnkwang
Explorer | Level 4
2 years ago

I can't find my Excel files after logging in to Dropbox on my mobile app.

My friend set up the Dropbox account on my laptop under user/gloria/ Dropbox. I have a lot of excel spreadsheet stored. I can easily find them. However, when I sign in on my cell phone to drop box, I...
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi gnkwang 

 

1) you need to make sure you are working on the files and editing them INSIDE the Dropbox folder - they wont sync if they are anywhere else. You also must have Dropbox running and be using the same account on the computer and mobile.

2) Have a look at https://help.dropbox.com/sync/make-files-online-only - however, note that to work on the files they WILL need to download locally first.

3) Yes, but, as with any system and any service always have multiple backups. 

gnkwang's avatar
gnkwang
Explorer | Level 4
2 years ago
Thanks . Mark. I’ll look into it. So much to learn for someone like me that barely know much about technology, just try to get by! Hahaha

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