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Forum Discussion
Stefano Massera
2 years agoExplorer | Level 3
Error during send signature request - Email not valid
I'm trying to send a signature request via Java client
this is my code (written in Kotlin) :
class DropBoxSigner {
companion object {
private val apiClient = Configuration.getDefaultApiClient()
.setPassword("api token")
}
fun sign() {
val signatureRequestApi = SignatureRequestApi(apiClient)
val signer1 = SubSignatureRequestSigner()
.emailAddress("test.user1@dove.it")
.name("Test User1")
.order(0)
val signer2 = SubSignatureRequestSigner()
.emailAddress("test.user1@dove.it")
.name("Test User2")
.order(1)
val signingOptions = SubSigningOptions()
.draw(true)
.type(true)
.upload(true)
.phone(true)
.defaultType(DRAW)
val data = SignatureRequestSendRequest()
.title("a title")
.subject("Request subject")
.message("Request message")
.signers(listOf(signer1, signer2))
.addFilesItem(File("./dropbox-sign.pdf"))
.signingOptions(signingOptions)
.testMode(true)
try {
val result = signatureRequestApi.signatureRequestSend(data)
println(result)
} catch (e: ApiException) {
System.err.println("Exception when calling SignatureRequestSendRequest")
System.err.println("Status code: " + e.code)
System.err.println("Reason: " + e.responseBody)
System.err.println("Response headers: " + e.responseHeaders)
e.printStackTrace()
}
}
}
Code runs but this error is returned:
Exception when calling SignatureRequestSendRequest
Status code: 400
Reason: class ErrorResponse {
error: class ErrorResponseError {
errorMsg: Invalid email
errorName: bad_request
errorPath: null
}
}
Response headers: {Server=[Apache], Access-Control-Allow-Origin=[*], Access-Control-Allow-Methods=[GET, POST, OPTIONS, PUT, DELETE], User-Agent=[HelloSign API], Connection=[keep-alive], P3P=[CP="NOP3PPOLICY"], Access-Control-Allow-Headers=[Authorization, Origin, X-Requested-With, Content-Type, Accept, Request-URL, Referrer-Policy, Referer, Sec-CH-UA, Sec-CH-UA-Mobile, Sec-CH-UA-Platform, Sec-Fetch-Site, User-Agent, X-User-Agent], Date=[Tue, 12 Dec 2023 11:04:41 GMT], Strict-Transport-Security=[max-age=31536000], Vary=[Origin], Set-Cookie=[AWSALBCORS=Cl7ucvVmKGS9HdGnc+aly50OW37r7KwAYfYZAxMPfny5vzI0QrEV40pcbRrPkClxABELt5uFkurQEoSCI/3qqliESOtOn5BymbD0MI4bRhEujK0anS1QRSNb6A+6; Expires=Tue, 19 Dec 2023 11:04:41 GMT; Path=/; SameSite=None; Secure, AWSALB=Cl7ucvVmKGS9HdGnc+aly50OW37r7KwAYfYZAxMPfny5vzI0QrEV40pcbRrPkClxABELt5uFkurQEoSCI/3qqliESOtOn5BymbD0MI4bRhEujK0anS1QRSNb6A+6; Expires=Tue, 19 Dec 2023 11:04:41 GMT; Path=/], Content-Length=[66], Content-Type=[application/json]}
com.dropbox.sign.ApiException: class ErrorResponse {
error: class ErrorResponseError {
errorMsg: Invalid email
errorName: bad_request
errorPath: null
}
}
at com.dropbox.sign.ApiClient.invokeAPI(ApiClient.java:1095)
at com.dropbox.sign.api.SignatureRequestApi.signatureRequestSendWithHttpInfo(SignatureRequestApi.java:1238)
at com.dropbox.sign.api.SignatureRequestApi.signatureRequestSend(SignatureRequestApi.java:1181)
at DropBoxSigner.sign(DropBoxSigner.kt:52)
Can you please help me to understand which mail is invalid?
The two provided in the example are place holders but i can guarantee that the one I've used are valid emails with no blank space around
thanks
1 Reply
- DB-Des2 years ago
Dropbox Community Moderator
Hi there,
Please submit a support request from the email you are using to make API requests, along with the code snippet you just provided, so we can further assist you in determining why that error is being thrown.
About Dropbox Sign API
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
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