Forum Discussion

pcmiguel's avatar
pcmiguel
Explorer | Level 4
3 years ago

Not returning the properties and settings of your Account

Hi, I already created the account using the /account/create endpoint (dropbox sign api), and I confirmed the email. But when I try to use the /account endpoint is giving me that: "user not found fo...
DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hello there!

 

In order to retrieve your account's information, you will need to send a request to the Get Account endpoint. Based on the screenshot provided, you are sending the request to the Create Account endpoint still.

pcmiguel's avatar
pcmiguel
Explorer | Level 4
3 years ago

I have done that. But when I try to use the /account endpoint is giving me that: "user not found for email address...". DB-Des 

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Please open a support ticket from the email used to create the account so our support team can further look into this for you.

     

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