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Morganedeleuze's avatar
Morganedeleuze
New member | Level 2
9 years ago
Solved

Virus

My dropbxw has been infected by a file that someoene uploaded on a shared file. I deleted the file but I still have 50 000 files that are waiting to be download on the dropbox. Can somody help me?
  • Matthieu1's avatar
    Matthieu1
    9 years ago

    Hi Morganedeleuze,

     

     

    Thanks for contacting us on the community! 

     

    You can find more information on this link. Can you please open a new ticket here by giving an event link? 

     

    Here are the instructions to get an eventlink. 

     

     

    Matthieu

     

     

     

     

Matthieu1's avatar
Matthieu1
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Hi Morganedeleuze,

 

 

Thanks for contacting us on the community! 

 

You can find more information on this link. Can you please open a new ticket here by giving an event link? 

 

Here are the instructions to get an eventlink. 

 

 

Matthieu

 

 

 

 

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