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hamzaaa1988's avatar
hamzaaa1988
New member | Level 2
4 months ago

"Dropbox die Berechtigung erteilen" popup erscheint immer wieder

Hallo,

seit kurzem erscheint bei jedem Windows Start das genannte Popup, obwohl ich jedes mal den Button "Berechtigung erteilen" drücke. Ich verstehe nicht warum das passiert. Weiss jemand was ich tun kann? Vielen Dank!

 

1 Reply

  • vladgasan's avatar
    vladgasan
    Icon for Dropbox Product Manager rankDropbox Product Manager
    4 months ago

    Hi hamzaaa1988​,

    Thanks for reaching out and reporting this behavior.

    We’re aware of the issue where the “Grant Dropbox permission” popup appears repeatedly, even after clicking the button. This isn’t the intended experience, and we understand how frustrating it can be.

    Our team is actively working on a fix to address this. As part of the solution, we’re planning to implement a back-off mechanism to reduce how often this prompt appears, especially in cases where permission has already been granted or nothing has changed. We'll keep you posted on the progress.

    Thanks again for your patience and for helping us improve the Dropbox experience.

    -Vlad

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