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benm12345's avatar
benm12345
Explorer | Level 4
3 years ago
Solved

"Dash isn't available for your plan yet."

I'm really keen to try Dropbox Dash, however whenever I try to join the beta, I get the error message "Dash isn't available for your plan yet."   This help article has a list of users who can't try...
  • Emmet's avatar
    Emmet
    3 years ago

    Hi benm12345. 

     

    We haven't opened up the Dash Beta to international users yet. If you're located outside of the US, you'll receive an email once its open for your region. We hope that helps answer your question. 

     

    Regards,

     

    Emmet 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey benm12345, thanks for reaching out to the Dropbox Community.

 

Have you tried enabling 'early releases' in your account settings, to see if that helps?

 

Keep me posted.

  • benm12345's avatar
    benm12345
    Explorer | Level 4
    3 years ago

    Thanks Hannah. I checked my main account and this setting was already on - so no luck there.


    I also went and turned it on for the new account I created and was still meet with the same error message

    • Emmet's avatar
      Emmet
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hi benm12345. 

       

      We haven't opened up the Dash Beta to international users yet. If you're located outside of the US, you'll receive an email once its open for your region. We hope that helps answer your question. 

       

      Regards,

       

      Emmet 

      • benm12345's avatar
        benm12345
        Explorer | Level 4
        3 years ago

        Thanks Emmet

         

        That's a shame. Do you have any idea of when it'll be open to the rest of the world?

        In the meantime, I'd suggest that updating this page to communicate that to avoid future frustration 🙂

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