Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

dlheine's avatar
dlheine
New member | Level 2
3 months ago

DocSend being used to impersonate me for phishing

Dropbox DocSend has allowed a bad actor to send a phishing email to hundreds, if not thousands, of email recipients, purportedly from me. I reported this to Dropbox immediately using the link in the ...
dropbox docsend
security
dlheine's avatar
dlheine
New member | Level 2
3 months ago

(This is a screenshot of the text of the email, including a fraudulent email address ending in .live, which was created by the bad actor for the phishing campaign.)

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    Hey dlheine - thanks for bringing this to our attention. 

    Apart from clicking on the link to report this, have you tried getting in contact with our support team directly about this? 

    If so, I'd like the ticket ID so that I can look it up in our system as well.

    Feel free to let me know any additional information you think might help our investigation in the meantime. 

About Dropbox DocSend

Node avatar for Dropbox DocSend
Ask DocSend questions and connect with other community members who use Dropbox DocSend.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!