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Forum Discussion
Send and track discontinuation
I'm paying annually for an Essentials plan with you. Currently, I'm paying over $400 CAD per year.
Between your discontinuing Vault and now discontinuing Send & Track, you're removing features tha...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi James Stewart, I appreciate you taking the time to share your thoughts on this with us.
When it comes to the discontinuation of the Send and track feature, note that the usage of its hub is low, and removing it (similarly with the Dropbox Vault) allows us to narrow our focus on building other features and experiences to help you do your best work.
That said, I understand where you’re coming from and I’ll make sure to pass your comments on to the team as well.
Thank you.
- Mark
Super User II
removing it (similarly with the Dropbox Vault) allows us to narrow our focus on building other features and experiences to help you do your best work.
But, I do question this (as somebody impacted by this).... every feature you launch that is useful is pulled. Therefore can we just concentrate on what we already have?
- Amy
Community Manager
Hi Mark and James Stewart, thanks for this feedback. We definitely understand your frustration, and we have shared it with the team, so I'll be in touch if we have any further updates, but we are making sure your feelings are known. Thanks for sharing them!
That is because it is a substandard product. The most telling example is that you cannot update a document after sending the link.
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