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James Stewart's avatar
James Stewart
New member | Level 2
1 year ago

Send and track discontinuation

I'm paying annually for an Essentials plan with you.  Currently, I'm paying over $400 CAD per year. Between your discontinuing Vault and now discontinuing Send & Track, you're removing features tha...
dropbox docsend
dropbox essentials
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi James Stewart, I appreciate you taking the time to share your thoughts on this with us.

When it comes to the discontinuation of the Send and track feature, note that the usage of its hub is low, and removing it (similarly with the Dropbox Vault) allows us to narrow our focus on building other features and experiences to help you do your best work.

That said, I understand where you’re coming from and I’ll make sure to pass your comments on to the team as well.

Thank you.

NordicLight's avatar
NordicLight
New member | Level 1
1 year ago

That is because it is a substandard product. The most telling example is that you cannot update a document after sending the link.

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