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Forum Discussion

thuyvuong's avatar
thuyvuong
Explorer | Level 4
2 years ago

Delete files under Signatures tab

I have signed documents from 2004 and would like to delete these files from the Signature folder. How can I do this? The ellipses does not have a delete function, only the download function.    ...
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome to our forum, thuyvuong! Thanks for posting here. 

 

Just a clarification, since you mention the Signature folder; are you having trouble deleting signed documents from your Dropbox Sign account here, or via the Signatures tab here? 

 

Also, did you originally send these files to be signed, or did someone else send them to you instead? 

 

Feel free to send me a screenshot of the options you see, too (just make sure to cover any personal data).

 

Keep me in the loop for any updates.

  • thuyvuong's avatar
    thuyvuong
    Explorer | Level 4
    2 years ago

    Hi Nancy, 

    Thanks for responding. It would be the Tab version. 

    The help documents say to delete from the ellipses, but I have only one option (download).  I've sent the screen below. 

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the screenshot, thuyvuong! The steps that you’re seeing (on how to delete those files) are regarding the Dropbox Sign platform, which isn’t the same as the Signatures tab on your Dropbox account. 

       

      While the Signatures tab offers the possibility to view your signed documents, templates etc, I’m afraid it’s not possible to remove those files from there at the moment. 

       

      I can pass your feedback to our team though, if you want.

      • thuyvuong's avatar
        thuyvuong
        Explorer | Level 4
        2 years ago
        Yes, please pass this to IT group. I don’t know it is necessary to hold on to these documents since they are so old and yhe iener don’t deemed them necessary. Deleting would secure these docs.

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