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Dropbox Sign - How can I change email of signers?
I sent a document, but they no longer have access to that email and want it sent to their new email; I can't see an option to update an email? There are multiple signers on the document, and don't want to void the full document and resend, given others have already signed. Is there an option to change an email of a signer?
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- Walter
Dropbox Community Moderator
I have same issue as OP, but I received email from Dropbox telling me:
'To update the email address and resend, click on the link below:"
The link just leads to the Dropbox Sign log in page (even though I am already logged in. As the features on Dropbox Sign are so limited (no saving of email contacts etc.), it would be more helpful if the failure notice email gave instructions on how to edit and resend the request, instead of giving a link to a feature that you tell us doesn't even exist!
Update:
I followed your link, and it tells me to select 'duplicate' from the ellipsis menu. But there is no such option (see screenshot).
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