Forum Discussion

bcdenman's avatar
bcdenman
Explorer | Level 4
3 years ago
Solved

Dropbox Sign Template Links

I'm on a Trial of the Essentials plan.  I can't find any place in the Interface to create a Template LINK (creating a Template no problem). The UI I have access to seems different than what is des...
  • Hannah's avatar
    Hannah
    3 years ago

    Hey wjwtproperties, after looking into this further with our team, we just wanted to let you know that we do not currently support template links from within dropbox.com. 

     

    Template links are available to Dropbox Sign users on Essentials, Standard, and Premium plans.
     

    This means that you would need a direct Dropbox Sign subscription to be able to use template links and access the Sign website, e.g. Dropbox Sign Essentials, not Dropbox Essentials.

     

    I hope this clarifies things.

wjwtproperties's avatar
wjwtproperties
Explorer | Level 4
3 years ago

 

no matter where I sign in from, I am always redirected to the dropbox sign screen. Once there there is only an option to create a template not to create a template link. I need to be able to create a template link ASAP if anybody can help me.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi wjwtproperties, depending on your plan, the only way to access the Dropbox Sign page directly would be to access the site using another email address which is not associated with any bundle or existing plan. 

 

After that, you'd need to have a paid Dropbox Sign plan in order to create templates.

  • wjwtproperties's avatar
    wjwtproperties
    Explorer | Level 4
    3 years ago

    I have an essentials account and template signatures and links are part of that account. But I can't access that page b/c keep getting redirected. If I need to cancel my upgrade to essentials and start a new account on dropbox sign, then somethings wrong with that concept. Please advise

    • wjwtproperties's avatar
      wjwtproperties
      Explorer | Level 4
      3 years ago

      I can create the signature template in essentials, I just need the URL link generated so I can post it in a message board. I do not have an email of recipient to use. It's all done via messaging

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey wjwtproperties, after looking into this further with our team, we just wanted to let you know that we do not currently support template links from within dropbox.com. 

         

        Template links are available to Dropbox Sign users on Essentials, Standard, and Premium plans.
         

        This means that you would need a direct Dropbox Sign subscription to be able to use template links and access the Sign website, e.g. Dropbox Sign Essentials, not Dropbox Essentials.

         

        I hope this clarifies things.

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