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Forum Discussion

Krispulisick1's avatar
Krispulisick1
New member | Level 2
2 years ago

How can I cancel my Dropbox Sign subscription?

Hello, so i had basically reached out to your support to cancel my dropbox sign subscription but i only received automatic replies…Im paying 23,80$ and thats too much currently so I need to cancel th...
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey KA_BioBuilder, thanks for reaching out to us.

 

You can cancel your Dropbox Sign subscription, by following the steps in this article.

 

I hope this helps!

KA_BioBuilder's avatar
KA_BioBuilder
New member | Level 2
2 years ago

Hi Hannah,

This does not work for me since it says that I have no billing available and I know that I do since I set up Dropbox sign last month and have paid for it so I know it exists.  Is there another way to cancel this Dropbox Sign subscription?

Thanks,

KA

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey KA_BioBuilder, in that case, I would suggest reaching out to our support team directly, so they can assist you with cancelling your Dropbox Sign subscription.

     

    You can do so through this page.

     

    I hope this helps!

    • KA_BioBuilder's avatar
      KA_BioBuilder
      New member | Level 2
      2 years ago

      Will do - thank you Hannah!

About Dropbox Sign

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Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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