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Forum Discussion
Not seeing signed documents from Dropbox Sign in my Dropbox folders
I am not able to see the signed documents from Dropbox sign in my Dropbox folders anymore. It used to be seen in the "HelloSign" folder and since past couple of days when someone signs the document, it doesn't show up in Dropbox folder. It's visible in the Documents section of Dropbox sign still. But I need it Dropbox to organize them.
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- Hannah
Dropbox Community Moderator
Hi there, dmjdona, welcome to the Dropbox Community.
Are you using a Dropbox Sign account?
Are you referring to files you created that others have signed or ones that you've signed?
And if you manually search for them through your search bar, what results do you get?
Let me know and we'll go from there.
Yes. I am using a Dropbox Sign account. I am referring to the files that other have signed. And I do not see those when I search in dropbox search bar.
Here's the flow:
- I create a template in Dropbox Sign and share the link
- Someone signs using the link.
- I see the signed document in the Documents section on Dropbox Sign
Earlier, I was able to see the signed documents in Dropbox folders too. But now I don't see them. I can find it only from Dropbox Sign and not in Dropbox file system.
About Dropbox Sign
Ask your Dropbox Sign questions here.
