Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

lvs-berlin's avatar
lvs-berlin
New member | Level 2
1 year ago

Requesting signatures in Firefox - Dropbox loggs me out multiple time in a session

Dear community,   here is my issue:   Dropbox logs me out of the browser (Firefox, Chrome, Opera) multiple time during one session. I need to log in to access my documents to request a signature...
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi there lvs-berlin - sorry to hear about this.

 

Since you've done most of the troubleshooting already, would it be OK with you if we sent you an email to investigate further?

 

Let us know and we'll use the email address that's connected to your profile here on our Community. 

 

Thanks!

  • lvs-berlin's avatar
    lvs-berlin
    New member | Level 2
    1 year ago

    Sure, please feel free to do so.

About Dropbox Sign

Node avatar for Dropbox Sign
Ask questions and get help with Dropbox Sign here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!