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John-Smith's avatar
John-Smith
Helpful | Level 5
3 years ago
Solved

What is the minimum supported version of Safari browser for Dropbox?

Device: iPhone 5s (iOS 12.4.8) When accessing dropbox.com using Safari, it shows "your current browser version is not supported". What is the minimum supported version of Safari browser for Dropbox...
  • Hannah's avatar
    Hannah
    3 years ago

    Hi there, John-Smith.

     

    Thanks for clarifying.

     

    Just wanted to jump in and let you know that we've checked back with our team and we can confirm that we no longer support Safari 12.

     

    We'll also update this information as soon as possible.

     

    Thank you.

John-Smith's avatar
John-Smith
Helpful | Level 5
3 years ago

Hi Nancy it's okay.
The current issue is that although Safari 12 is supported by Dropbox, it is not supported on my iPhone 5s and iPhone 6, which are running iOS 12 and using Safari 12.
I understand that the Dropbox app only supports iOS 15 and above. However, I am not using the app, but rather accessing it through the web browser. I believe this should not be related to the system version.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there, John-Smith.

 

Thanks for clarifying.

 

Just wanted to jump in and let you know that we've checked back with our team and we can confirm that we no longer support Safari 12.

 

We'll also update this information as soon as possible.

 

Thank you.

  • John-Smith's avatar
    John-Smith
    Helpful | Level 5
    3 years ago

    Hi Hannah, thanks for your reply.

    I got it.

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