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Join the Conversation: The Dash Community Is Now Open
Weâre excited to share that the Dash Community Forum is now open to all Dash customers! Previously, this space was private and limited to existing teams of customers, but starting today, we are delighted to welcome everyone using Dash to the group, and encourage you to join the conversation. Whether youâre part of a team using Dash or just getting started with the new AI features in Dropbox powered by Dash, weâre thrilled to have you here. Teams of all sizes can now download and set up Dash in just minutes. You can use plain language to find what you need, get AI answers about your work, and make your content even easier to organize and share with Stacks, all while keeping it secure. Learn more about how Dash can be your new AI teammate here. This community is your space to: Discussions Board â A space to connect with other users, share tips, ask questions, or talk through any interesting use cases youâve found for Dash. Product Updates â Stay in the loop on whatâs new in Dash! Weâll share announcements, upcoming features, and improvements right here Ideas & Feature Requests â Have something youâd love to see in Dash? This is your space to tell us! Share your suggestions, upvote others, and help us prioritize what matters most. Weâre here to listen, learn, and collaborate with you as Dash continues to evolve. Whether youâve been using Dash for a while or just discovered it today, weâre excited to welcome you to the community. Right now, there are different experiences of Dash available, depending on your team and region: Dash app: Teams in the US can start a free trial of the new Dash app (English only)âeven if they donât have a Dropbox plan. Dash in Dropbox: If you havenât already been invited to try the new Dropbox experience with Dash, join the waitlist to get early access. Wider availability is expected in the coming months. As Dash continues to grow, weâd love to hear what youâre seeing or using. Share your ideas or feature requests on the Ideas board here too. When you share a post or comment, let us know which version of Dash youâre using so others can jump in with the most relevant advice and support. Looking forward to chatting!A Token of Appreciation
Hi there! Michael here from the Dash Customer Success team. As I write Iâm currently sipping my coffee on a breezy morning in Austin, Texas. March is right around the corner, which means rodeo season is about to kick into full swing, so yes, Iâm dusting off the old cowboy boots. But boots arenât the only thing Iâve been dusting off lately. Iâve also been brushing up on something a little more technical: AI tokens. And before you think, âHold on⊠based on the title⊠this isnât the blog post I expected,â just stay with me. (Clever, right? AI could never đ€Ł) The truth is, over the past few weeks weâve heard more and more customers asking about AI tokens, what they are, how many theyâre using, and most importantly, how that ties back to cost. So letâs talk about it. In the AI world, a token is basically a chunk of text, sometimes a word, sometimes part of a word, sometimes even punctuation, that a model reads and processes. When you type a prompt, the model doesnât see âsentencesâ the way we do. It sees tokens. The size of your prompt and the length of the response are measured in tokens, and that measurement directly impacts cost, speed, and performance. For example one prompt could be : âCreate a structured end-to-end project plan for [PROJECT NAME], including timeline, milestones, task breakdown, ownership, risks, and success metrics. Present it in a clean, leadership-friendly format.â How many tokens was that? Thatâs about 30 to 40 tokens. However, this is where it gets tricky. The more you add sources or content, the more tokens are used. And as AI evolves, a prompt you used today could be a different amount of tokens in the future. Does your head hurt yet? Me too. So why is this coming up now? Hearing from customers, we think itâs because AI products are being priced based on token usage per user. For example, someone in Engineering might need 10K tokens per week, while someone in Marketing may only need 5K. That difference starts to matter when pricing and budgets are tied directly to consumption. As a result, admins are now trying to forecast token usage by role, estimating how many tokens marketing versus engineering will realistically need. There is growing anxiety around what happens if users exceed their limits, particularly whether overages will unexpectedly drive up costs. In some cases, this could mean closely monitoring token usage, potentially even daily, just to avoid budget surprises. That level of oversight is not something most teams want to manage long term. So what does this all mean? Tokens are not something to fear, but they are something to understand. The more intentional you are with prompts, context, and usage, the more control you have over cost and performance. You do not need to count every token, but you should know that they are the currency powering everything behind the scenes. As AI pricing continues to evolve, you can: Ask questions and understand how your platform measures usage Ask teams how they are using AI today Make sure your teams are trained on writing efficient prompts At the end of the day, tokens are just the meter running in the background. The real focus should be on outcomes. If the value outweighs the cost, you are doing it right. How is your team approaching token usage today? Iâd love to hear whatâs working, whatâs confusing, and what questions youâre still trying to answer. PS - No tokens harmed in the writing of this blog postđ - Michael T.Welcome! Learn More About This Group Here
Hi everyone! As Calvin said above, weâre so excited to have you here as part of our Dropbox Dash community. This space is dedicated to you, the people who are using Dash already - and weâre looking forward to hearing your thoughts, ideas, and feedback as we build the future of search and productivity together. Hereâs a quick guide to what youâll find in this group: Discussions Board â A space to connect with other users, share tips, ask questions, or talk through any interesting use cases youâve found for Dash. Product Updates â Stay in the loop on whatâs new in Dash! Weâll share announcements, upcoming features, and improvements right here Ideas & Feature Requests â Have something youâd love to see in Dash? This is your space to tell us! Share your suggestions, upvote others, and help us prioritize what matters most. Weâd love to kick things off with a quick check-in: How are you currently using Dash? What would you like to get out of being part of this group? What features or improvements would make Dash even more useful to you? Looking forward to chatting with you!
How We Use Dropbox Dash: Featuring Josh Clemm
How We Use Dropbox Dash: Featuring Josh Clemm Youâve seen us share âHow We Use Dropboxâ and now weâre kicking off a new âHow We Use Dashâ series, where Dropboxers share their favorite features and how they use them day to day. You might have seen Theresaâs story, or mine, but today we hear from Josh Clemm as he walks us through how Dash helps him stay organized, find what he needs instantly, and bring the right context to every project. I love how Josh highlights how Dash helps him in a few simple ways like to: Using the sidebar in the browser to quickly find what he needs Record himself, transcribe it to text and use Dash to clean up his notes and organize his thoughts Share Stacks with new employees to onboard them smoothly Share Your Dash Tips How are you using Dash to work smarter? Share your favorite feature or workflow trick in the comments. Your insight might inspire someone else in the community đ
How We Use Dropbox Dash: Featuring Liz Mead
Weâve shared a few âHow We Use Dashâ stories already, and today weâre excited to feature a new perspective from the marketing world. This time, Liz Mead, a product marketer at Dropbox, shows us how she uses Dash to keep her team fully up to date on marketing materials, product updates, and messaging so that cross-functional partners can move faster and self-serve when they need information. Lizâs workflow is a great example of how Dash can support teams who need to stay aligned across multiple launches, channels, and stakeholders. She leans on two core features to make it all happen: Stacks, which we already mentioned, and Universal search. Have you tried the universal search bar yet? Test it out with something like âShow me our latest messaging for [feature/campaign]â or âFind the newest assets for [project]. Share Your Dash Tips How are you using Dash to keep your team aligned or your projects moving? Drop your tips, workflows, or favorite features below. We love seeing how different teams bring Dash into their day-to-day!
October 2025 Release Notes
Hi all, below are the latest and greatest Dash updates for October 2025. You can find the full release notes here, or review a summary below: New Stacks experience for organizing & sharing content: The revamped Stacks workspace now offers: visual, customizable workspaces with AI-generated titles, sections, descriptions and summaries; grid and list views; inline previews; commenting; embedded AI chat; and simplified sharing (for example: Dropbox content in a Stack is automatically viewable by recipients, no matter where it lives). đĄ The redesigned Stacks experience and easier sharing make it easier for teams to organize, share, and act together. Semantic image search: We now support natural-language image search. Describe what youâre looking for and Dash will search images by meaning, not just by filename or tags (e.g., âteam brainstorming whiteboard photo from Q3â). đĄ This will surface visual content faster and more intuitively. Full support for large text documents in chat: Dash Chat now supports the full text extracted from long documents. Think of contracts, logs, reports, you name it. đĄ This change makes summaries and responses more complete, accurate, and relevant across all supported connectors. Dash MCP server: Weâre introducing a local Dash MCP (Metadata and Context Platform) server so that Dashâs AI-powered search and context can be brought into MCP-compatible clients like Claude and Cursor. đĄ This means you can surface insights and answers without switching tabs or losing focus. Desktop dual-mode: Dash on desktop now supports two modes â a lightweight launcher (Cmd + E on Mac / Ctrl + E on Windows) for quick search and actions, and a persistent full-app view (Cmd + Shift + E or Ctrl + Shift + E) that stays open while you work. đĄ This is designed to give you more flexibility to stay productive and keep Dash accessible without interrupting your workflow. Dash built into Dropbox: Key Dash features like AI multimedia search, contextual chat, and Stacks are now integrated into Dropbox itself. Dropbox users will now benefit from faster search, clearer answers with context, and better organization, without having to switch between products. đĄ Embedding Dash within Dropbox and simplifying team onboarding means more people can benefit from Dashâs capabilities sooner. Rolling out gradually to select teams. Teams of all sizes can get started faster: Weâve streamlined the setup for teams of all sizes. Dash is now easier to deploy and connect to the tools you already use (such as Slack, Microsoft 365, Notion, Canva). đĄ This means faster onboarding, less friction! Now available to select U.S. teams and rolling out more broadly. As always, if you have questions about these updates, post them in the comments below and weâll make sure to get you an update. And, if thereâs a feature you want to see in Dash, you can share your idea here - this board allows other customers to upvote and comment on your ideas, and our team reviews this space regularly too.How We Use Dash: Kate Heuter
Youâve seen us share How We Use Dropbox, and weâre continuing our How We Use Dash series - where our team show how Dash fits into their everyday workflows. Today, weâre featuring Kate Hueter, a Content Manager at Dropbox, who shares how Dash helps her move faster, stay creative, and get great stories in front of the right audience. As a content manager, Kate is constantly juggling creative assets, drafts, feedback, and timelines. Instead of digging through folders or switching between tools, she uses Dash as a central place to find what she needs, right when she needs it â so she can focus on creating, not searching. In the video, Kate shares how Dash helps her work smarter by: Quickly finding creative assets and customer stories in one searchable place Generating and refining copy to speed up her content creation process Publishing customer stories faster, without getting stuck in manual busywork Boosting visibility by sharing polished content across platforms like LinkedIn With Dash handling the heavy lifting behind the scenes, Kate can spend more time shaping compelling stories and less time tracking things down â helping her get high-quality content out into the world, faster. Share Your Dash Tips Whatâs the Dash feature that saves you the most time when youâre creating, sharing, or shipping work? Watch Kateâs video, then tell us how Dash fits into your workflow in the comments. Your tip might be exactly what helps someone else work a little smarter this week
Dash Release Notes - September 2025
Hi folks, here are some of the hot off the presses Dash updates that might be of interest to you. You can find the full release notes here, or review a summary below: Discover information faster with Dash Image OCR search: Find text inside images and scanned docs (JPG, PNG, TIFF, PDF) with keyword search and snippet previews. Organize, personalize, and collaborate more easily with Stacks (coming soon) Summarize large Stacks: Get quick insights from Stacks with 20+ files to speed up reviews. Improved Stack Chat Answers: Answers now prioritize ranked content, making responses more accurate and reliable. Create from search results: Turn your top 5 results into a Stack, automatically named after your search. Grid View with Media Support: Grid View now supports images and videos, perfect for marketing and creative work. Custom icons: Personalize your stacks with custom images and banners. Seamless sharing: Content added to a Stack from Dropbox is automatically shared with the right people, no extra permission steps. For Dash admins: Strengthen oversight with Protect and control Automated policies & alerts: Set remediations and get email alerts when policies are triggered. Act automatically or in bulk when needed. Resizable drawer: Adjust the details panel to see more at a glance (perfect for long file names or scanning details). As always, if you have questions about these updates, post them in the comments below and weâll make sure to get you an update. And, if thereâs a feature you want to see in Dash, you can share your idea here - this board allows other customers to upvote and comment on your ideas, and our team review this space regularly too.
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