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count's avatar
count
New member | Level 2
14 days ago
Status:
Gathering Support

Tab of external users and folders they have access to in Admin Console

Running into the Issue of how do we manage multiple external users. managing external collaborators is a manual nightmare, requiring us to check each shared folder individually or parse unwieldy CSVs from External Sharing reports

its driving us crazy 

4 Comments

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 days ago
    Status changed:
    New
    to
    Gathering Support

    This idea is open. 

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  • count's avatar
    count
    New member | Level 2
    11 days ago

    we throw users into groups based on what the folder contents are and we cannot throw external users without making them members. Nor do we have a feature anywhere to track which folders they have access to etc just we have a activity log and when u have over 100 users its hard to navigate through and find what u need. It should just be a tab of external users and what folders they have access to 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 days ago

    Hi count, happy Monday! 

    Did you have the chance to review my reply? Can you share some additional info with me? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    14 days ago

    Hey count​, thanks for posting here today! 

    Can you describe your current workflow when managing external users?

    If you could also walk me through the process you follow when trying to identify external collaborators across folders, that'd be great.

    I'd love to know the kind of user list that you're envisioning, and the information you'd like for it to include.

    Keep me posted, and we'll take it from there!