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Forum Discussion
Emma
Community Manager
7 years agoHow to Post and Reply on the Community
Whether you need a bit of help, or you want to share how you’ve made your Dropbox work for you, you’ll need to know how to post on the Community. There two ways to do that and they’re both pretty easy!
Replying to a Conversation?
The first way to post is to reply to a conversation.
Scroll down and you’ll find "Leave a reply..."
Click and it will open up this:
Simply type in your reply and click ‘Reply’ to dive straight in!
Use the edit options to make it very emphazised or very small or
- clearly
- bulleted
Add in links using the link button and upload media by selecting the ‘photos’ and ‘videos’ buttons.
Top tip: use the "quotation mark" when you want to include another person’s reply.
Starting your own Thread is Easy!
To get started, head to the category that best matches your question or feedback, then select Start a discussion.
When creating your post, you’ll be asked to:
- Add a subject – keep it short, clear, and to the point so others know exactly what your post is about.
- Add your issue issue/question (random thought about Dropbox) - Depending on the category you choose, you may see a few guided prompts (such as the app affected, device, or operating system). These details help Community members and Dropbox support better understand your issue and provide more accurate help.
Don't forget to hit PUBLISH for it to post on the community!
And that’s it! Why not give it a try to ask any questions or just say hello 🐧
And that’s it! Why not give it a try to ask any questions or just say hello 🐧
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About About the Dropbox Community
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
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