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I'm unable to complete the latest Dropbox update that changes the location of Dropbox on macOS to ~/Library/CloudStorage.
Following the walkthrough that appears in the Dropbox app I get in an infinite loop where the files can't be moved ("right now").
FWIW, I can't move them there using the app's settings either, though I have no problem adding or changing files in the folder otherwise, and can even drag the Dropbox folder there in Finder (though that disconnects Dropbox).
How do I complete the update? Is anyone else having these issues.
(MBA M2 / macOS 13.2.1)
The logs should explain why the folder move is failing. This is not a process users should have to go through.
We've made the decision here to cancel our Dropbox accounts (and advise our clients do do so) if this isn't fixed within a week. We can't risk this kind of disruption in our workflows and it will me simpler to just move to a service that works (Google Drive for example made the transition to the new location without a hitch).
Hi users,
We recommend clearing your Dropbox Cache folder as outlined in this article. This might help resolve your issue. Please let us know if it doesn't.
Regards,
Emmet
Hi there!
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