Forum Discussion

hanskfroschauer's avatar
hanskfroschauer
Helpful | Level 5
4 years ago

Dropbox Passwords doesn't sync logins between devices?

I use Dropbox Passwords on 4 devices. My iPhone and my 'old' Macbook Pro, where everything syncs and works, and my iPad and my new Macbook Pro, where nothing is synced. Both just show me the 'Start a...
Dropbox Passwords
Mobile
Setting up the apps
nEcRoS's avatar
nEcRoS
New member | Level 2
4 years ago
I wanted to install Passwords App on my tablet and it didn't bring the notification to my base device so I identified myself with the security words and managed to install the app but the Passwords weren't synchronized, it was empty on the tablet but on the base device they have 65 Saved passwords.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey nEcRoS, I hope you're doing well!

 

Are you sure you're logged into the correct account? Do you have access to your base device?

 

Also, have you tried to close and re-open the Dropbox Passwords app on your device(s). When you re-open the app, are your passwords now synced?

 

Let me know more!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!