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Forum Discussion
Blain B.
8 years agoHelpful | Level 5
Dropbox won't open but says it's open so I can't uninstall
Setup a new user in Mac High Sierra. All works fine except Dropbox. I open it but no window appears. I try to delete it so I can set it up again but it won't move to the Trash because it says it's op...
Jay
Dropbox Community Moderator
8 years agoHi Blain, sorry to hear about this.
Those instructions refer to the registry, which is only found in Windows machines and not Macs.
Could you try the steps in the following article to completely uninstall Dropbox and to also close any open processes prior to doing so?
Hope this helps!
CatherineTodd
8 years agoExplorer | Level 4
These instructions do not help to remove Dropbox nor tell me how to uninstall since it says there are "plugins in use" when I tried to force quit Dropbox and move to the trash. I am using Macbook Air OS 10.10.5. Now I remember why I quit using Dropbox before. PLEASE HELP!
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