Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Trying to back up a website, and I'm being asked if I want to back it up onto v1 (legacy) or v2 (new). I can't find amongst my various Dropbox account details etc. which version I have. If anyone can point me in the right direction that will be very much appreciated. Thank you. J.
Click the Dropbox client icon in your system tray/menu bar, then, gear icon > Preferences... > General tab.
Or, just hover your mouse pointer over the client icon and all will be revealed.
FYI, v1.x & v2.x are both ancient and long obsolete, you should be on at least v3.4.6, with the current stable build being v3.6.5.
Thank you Robert. I don't have a client icon in my system tray/ menu bar. I only have the basic Dropbox package. Can you suggest anything else, please? Thank you. J.
There are only three tiers of Dropbox service, Basic, Pro and Business.
Trying to back up a website, and I'm being asked if I want to back it up onto v1 (legacy) or v2 (new).
Where exactly are you seeing this message, what application is generating it?
On the face of it, I'd say it's nothing to do with Dropbox.
Thanks Robert. It shows up on the Backup Buddy WordPress plugin, at the point where its asking you to choose where you want to save your files etc. J.
Unfortunately, as this is a third-party product not made by Dropbox, you'll have to take up any issues with it directly with the developer.
Sorry that I can't be of more help in this instance.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!