With Smart Sync, you can:
- Choose if individual files or folders are available online-only or locally on your computer
- Select a default sync setting for new files and folders that are shared with you.
Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Desktop App V52.4.58 on MacOS 10.12.6
In my Preferences i have Sync, Smart Sync, Start as: set to Online-only. Still, for every folder i create, copy or move into my Dropbox folder i have to manually set Smart-Sync to Online-only. By default it's still set to Local. And setting the folder to Online0only only has effect after the folder is completely synced. This is annoying when folders are big.
Feature? Bug? User error?
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Hey @Toontje - thanks for posting your question in our Forum!
From what you described, I can tell you that this is actually expected behavior.
Backing up what @Mark said here and wanted to also add some more context. When you start using Smart Sync, your current files will not set to online only by default. Only the files added after smart sync had been enabled will present this behavior and they will have to sync completely first ( wait for your desktop app to state "Up to date").
With Smart Sync, you can:
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walt3r!
"Furthermore, the default setting is not necessarily online only by default. The app can start with the local only default but this can easily be adjusted from the preferences as described below: "
This is exactly what i am doing. I have the preferences set to Online Only. Doesn't that mean that any file i add to the Dropbox will be uploaded and if not used for a certain amount of time, they will be removed from the disk? If not, then i don't understand what the setting in Preferences is used for.
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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