cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dropbox install problems centos 7.6

dropbox install problems centos 7.6

just4bs
Helpful | Level 5
Go to solution

Trying to install on a new centos build.  Tried using the .rpm files  but kept getting this:

python3 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64
python3-gobject >= 3.14.0 is needed by nautilus-dropbox-2019.01.31-1.fc21.x86_64

Installed python3.6, still the same issue.

Tried uploading via the headless method.  Got this error (amongst a bunch of text):

ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found

I'm not a super pro at linux, but I am competent.  What is going on?

 

31 Replies 31

inimist
New member | Level 2
Go to solution

Going to lose another soon 😞

nasdrop
Explorer | Level 4
Go to solution

I installed the app from flatpak. It seems to being working fine. But is there a way I can specify which directories I want to sync?

I don't want to sync all my dropbox direcotries, only the ones I need on the linux side.

Daphne
Dropbox Staff
Go to solution

Hey @nasdrop!

 

If you only want to sync specific folders from your Dropbox account to a device, you can use selective sync to determine which folders you don't want to sync.

 

You can check out more about selective sync from here.

 

If you happen to be running a headless installation then you can check out the command for this feature here under "exclude".

 

Let me know if this helps!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

nasdrop
Explorer | Level 4
Go to solution

Im running from flatpak:

flatpak run com.dropbox.Client

Only optios are help and debug:

 

$ flatpak run com.dropbox.Client --help
usage: dropbox-app [-h] [--debug]

optional arguments:
-h, --help show this help message and exit
--debug

Walter
Dropbox Staff
Go to solution

Hey @nasdrop; thanks for the additional details there.

 

I'm afraid we can't help much here since this is not our official desktop application.

 

As this page outlines, this wrapper is not verified by, affiliated with, or supported by Dropbox. 

 

You can see a list of our official system requirements here:

 

https://help.dropbox.com/installs-integrations/desktop/system-requirements

 

I hope this helps to some extent. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

powerhouse
Helpful | Level 6
Go to solution

I tried to install via flathub. 
dropboxnotsupported.png

[orca@orcacomputers www]$ cat /etc/redhat-release
CentOS Linux release 7.8.2003 (Core)
[orca@orcacomputers www]$ ldd --version
ldd (GNU libc) 2.17
Copyright (C) 2012 Free Software Foundation, Inc.
This is free software; see the source for copying conditions. There is NO
warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Written by Roland McGrath and Ulrich Drepper.

My error:

[orca@orcacomputers www]$ /opt/dropbox/dropboxd
dropbox: locating interpreter
dropbox: logging to /tmp/dropbox-antifreeze-OrxTZp
dropbox: initializing
dropbox: initializing python 3.7.5
dropbox: setting program path '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/dropbox'
dropbox: setting python path '/opt/dropbox/dropbox-lnx.x86_64-105.4.649:/opt/dropbox/dropbox-lnx.x86_64-105.4.649/python-packages.zip'
dropbox: python initialized
dropbox: running dropbox
dropbox: setting args
dropbox: applying overrides
dropbox: running main script
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._constant_time.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._openssl.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/cryptography.hazmat.bindings._padding.cpython-37m-x86_64-linux-gnu.so'
dropbox: load fq extension '/opt/dropbox/dropbox-lnx.x86_64-105.4.649/apex._apex.cpython-37m-x86_64-linux-gnu.so'
Traceback (most recent call last):
File "dropbox/__init__.pyc", line 8, in <module>
File "dropbox/overrides.pyc", line 475, in <module>
File "dropbox/overrides.pyc", line 363, in __ssl_wrap_socket_internal_ca_certs
File "dropbox/ssl/context.pyc", line 16, in <module>
File "dropbox/nts/__init__.pyc", line 30, in <module>
File "dropbox/client/authentication/interface.pyc", line 29, in <module>
File "dropbox/assertions.pyc", line 13, in <module>
File "dropbox/exception/reporting.pyc", line 40, in <module>
File "dropbox/client_api/exceptions.pyc", line 21, in <module>
File "apex/__init__.pyc", line 8, in <module>
File "<_bootstrap_overrides>", line 153, in load_module
ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found (required by /opt/dropbox/dropbox-lnx.x86_64-105.4.649/libdropbox_apex.so)
!! dropbox: fatal python exception:
['Traceback (most recent call last):\n', ' File "dropbox/__init__.pyc", line 8, in <module>\n', ' File "dropbox/overrides.pyc", line 475, in <module>\n', ' File "dropbox/overrides.pyc", line 363, in __ssl_wrap_socket_internal_ca_certs\n', ' File "dropbox/ssl/context.pyc", line 16, in <module>\n', ' File "dropbox/nts/__init__.pyc", line 30, in <module>\n', ' File "dropbox/client/authentication/interface.pyc", line 29, in <module>\n', ' File "dropbox/assertions.pyc", line 13, in <module>\n', ' File "dropbox/exception/reporting.pyc", line 40, in <module>\n', ' File "dropbox/client_api/exceptions.pyc", line 21, in <module>\n', ' File "apex/__init__.pyc", line 8, in <module>\n', ' File "<_bootstrap_overrides>", line 153, in load_module\n', "ImportError: /lib64/libc.so.6: version `GLIBC_2.18' not found (required by /opt/dropbox/dropbox-lnx.x86_64-105.4.649/libdropbox_apex.so)\n"] (error 3)
Aborted (core dumped)
Sure wish I could use this program on my machine.

nasdrop
Explorer | Level 4
Go to solution

Can Dropbox or anyone else tell us which versions of Linux does this App work on?

powerhouse
Helpful | Level 6
Go to solution

So looks like installing dropbox on sda1 wont work because its vfat. 
Good thing I partitioned the raid5 as ext4.  So now is there anyway I can tell Dropbox installation to install to sdc?  That would be a glorious accomplishment.

harddrive.png

Jay
Dropbox Staff
Go to solution

Hi @powerhouse, the Dropbox desktop application on Linux requires the installation of Glibc 2.19 or higher according to the requirements. The app itself needs to be installed on one of the supported file systems according to this article.

 

@nasdrop, you can see the supported Linux OSes in the above article as well.

 

Hope this helps!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

powerhouse
Helpful | Level 6
Go to solution

I have got Dropbox installed on CentOS7 now I just need to make Dropbox sync to /mnt/raid5 but I don't see how.  Please see this post

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    powerhouse Helpful | Level 6
  • User avatar
    Jay Dropbox Staff
What do Dropbox user levels mean?