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Abdelrhman Abdelhad

how to solve this message

This can happen when the link has been shared or downloaded too many times in a day.

Check back later and we’ll open access to more people.

Mark

You just need to wait the ban out I'm afraid.

It'll usually clear within 24 hours if if is your first one.

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Abdelrhman Abdelhad

i wait for 48 hour with no action

Rich

@Abdelrhman Abdelhad wrote:

i wait for 48 hour with no action

24 hours is for the first bandwidth overage. Each subsequent ban for an overage lasts longer. Your links may have also been banned for another reason.

https://help.dropbox.com/share/banned-links

Hannah

Hey @Abdelrhman Abdelhad, is this your own link or did someone else sent it to you?

If someone else sent it, then it's their account that's having this issue. You might want to give them the info that Rich shared above.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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