cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Modified time wrong

Modified time wrong

Leett
Explorer | Level 3

When I do a backup, the modified time is not only wrong, but weird!  For example, I saved a file at 2:32 PM,  auto backup. Checked it in the "view content" window of Backup at around 3:00 PM, and the Dropbox Modified time showed 5:31 PM!  Almost 3 hours into the future!  (The date shows correctly.)

 

I am using a Mac mini M2, running Ventura.  The time on my computer is correct.  Also, in the Dropbox settings, I have the time zone set correctly.

 

Any help appreciated. Thanks, Lee

 

 

 

 

5 Replies 5

Walter
Dropbox Staff

Hi there @Leett, thanks for bringing this to our attention.

 

Can you please clarify the version of the desktop app installed on your computer as shown in your menu bar?

 

If you could also send us a screenshot to have a visual too, I'd appreciate it.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Leett
Explorer | Level 3

Thanks Walter

 

Version 172.4.7555

 

Leett_0-1682333713774edit.jpg

Leett_1-1682334004860.png

 

Megan
Dropbox Staff

Hi @Leett, awesome job, thanks for clarifying! 

 

Can you also send us a few screenshots of the modified time as shown on one of your files, please? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Leett
Explorer | Level 3

Thanks Megan:

This file shows in Folder that it was saved at 7:04.  Version history shows 7:08.  It is interesting that the modified time shows the :04 correctly rather than the crazy numbers I was getting before. Again, the preferences are set to my time zone in Dropbox.

 

I have about decided to abandon Dropbox for backups - it's just too buggy.  I could not figure out how to delete a file (and I'm fairly computer savvy).  It told me to do it in Settings, and even that label is wrong since it is actually Preferences.  Also, I had unchecked the backup screenshots and it did it anyway.  It could be a problem with this fairly new M2 silicon chip.

 

Anyway, I will follow any ideas but if that doesn't work, I'm going to delete the backup.

 

But I do appreciate your efforts!  Thanks, Lee

 

 

Leett_2-1682359887633.png

==================================================================================================

 

 

Leett_3-1682359982341.png

 

 

Megan
Dropbox Staff

Hi @Leett, based on the screenshot you sent, it seems that the time in the version history is the time the file was uploaded to Dropbox, hence the difference. 

 

Now, as for Backup, it seems that the steps you mentioned, are about disabling Backups entirely, am I right about this? Also the settings are for the account online. 

 

If you wish to delete a file, you can just do it from the backed up folder or external hard drive locally, and the changes will sync to your account online. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
  • User avatar
    Leett Explorer | Level 3
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?