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Videos aren't uploading automatically from my iPhone?

Videos aren't uploading automatically from my iPhone?

Jan Van Goethem
New member | Level 1
Go to solution

Hi. Photo's do upload from my iPhone, the videos won't.
( sync between the iOS Photo App and the Dropbox App )
The app says: 
"Camera Upload - Video Uploads are Off"
What could be the cause and how to fix it?
Thanks 🙂 

2 Accepted Solutions

Accepted Solutions

Mark
Super User II
Go to solution

What could be the cause and how to fix it?

That you've turned off video upload as the message says?

Go to the settings menu of the App and turn it back on. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

Michael J.31
New member | Level 1
Go to solution

Enable camera / video uploads

  1. Open the Dropbox app.
  2. Tap Recents.
  3. Tap the gear icon at the top of the screen.
  4. Tap Camera Upload
  5. On the next screen, toggle the Camera / Video Upload option on or off.

View solution in original post

9 Replies 9

Mark
Super User II
Go to solution

What could be the cause and how to fix it?

That you've turned off video upload as the message says?

Go to the settings menu of the App and turn it back on. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Tony C.34
New member | Level 1
Go to solution

Thanks I had the same issue and spent a good while trying to fix it... This solution worked perfectly.

Jerome T.
New member | Level 1
Go to solution

Same message as above.  Nothing is in the settings to enable video upload on my iPad using v 8.2.2.

Amber P.3
New member | Level 1
Go to solution

Under Settings:

It appears there's no Upload Videos setting but there is: Tap on "Camera Upload" and there will be an Upload Videos option that you switch on 🙂 

Jerome T.
New member | Level 1
Go to solution

There is no "Camera Upload" in Settings.

David C.68
New member | Level 1
Go to solution

I am using an iPhone SE and have the same issue. No setting to turn on "Video upload" or "Camera Upload."

Michael J.31
New member | Level 1
Go to solution

Enable camera / video uploads

  1. Open the Dropbox app.
  2. Tap Recents.
  3. Tap the gear icon at the top of the screen.
  4. Tap Camera Upload
  5. On the next screen, toggle the Camera / Video Upload option on or off.

David C.68
New member | Level 1
Go to solution

Perfect, that did the trick! Thanks Michael! 🙂

joff h.
New member | Level 1
Go to solution

Thanks Michael - a really constructive, helpful, unpatronising and best of all CORRECT solution!

 

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    joff h. New member | Level 1
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    David C.68 New member | Level 1
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