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Re: Can't delete file, "delete" is not showing as an option

Can't delete file as there is no delete option, any ideas?

Jonathan H.1
Collaborator | Level 9
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Can't delete file. Even though all folders are synced it only appears on web or the Dropbox app, not in Finder or Explorer on any linked machine.

 

https://help.dropbox.com suggests delete from within the app but there is no delete option under any menu.

 

Similarly there's no delete option under any menu on Dropbox web.

15 Replies 15

MF10
Explorer | Level 3
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It‘s the same for me. No delete option.19703CC5-3479-47A6-9056-C63E914F40DD.png

Williams1027
New member | Level 2
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What language is this reply in please?

duncanmackey
New member | Level 2
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I am having same issue:  No delete option when you click on the elipse when trying to delete an empty folder.  Using Safari browser, iMac operating MacOs Catalina 10.15.7.  Everything is up to date.

duncanmackey
New member | Level 2
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duncanmackey_0-1630770930421.png

 

duncanmackey
New member | Level 2
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duncanmackey_0-1630771088489.png

 

Walter
Dropbox Staff
Go to solution
Hi all, thanks for using Dropbox and posting on our Community!

Based on your descriptions and screenshots, it seems like you've enabled the computer backup feature. 

While you can't delete the backed up folders on our website, you can disable the feature using these steps.

I hope this helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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