Can't use automation to auto-add tags to files in a folder

[gem0303]

The Dropbox tags help page indicates you can use the automation feature to auto-add tags to files in a folder. However, this option is not present in the automation task list. I tried adding it as instructed to a newly created folder, and also tried adding the automation rule to an already created folder. Neither worked. I hope this feature didn't get removed because it would be really helpful to organize all of my photos.

[Jay]

Hi @gem0303, thanks for bringing this to our attention.

The tag feature should still be visible in the folder automations. 

Could you attach a screenshot showing the automations options you get when on a new folder?

This will help me to assist further!

[Rich]

---

@gem0303 wrote:

The Dropbox tags help page indicates you can use the automation feature to auto-add tags to files in a folder. However, this option is not present in the automation task list.

---

It's present in the list for me, both when creating a new automated folder and when adding automation to an existing folder.

---

I tried adding it as instructed to a newly created folder, and also tried adding the automation rule to an already created folder. Neither worked.

---

Working fine here. I tested it on a new automated folder and an existing folder that I added a new automation to, and both worked as expected.

Can you take some screenshots that show the option missing?

[gem0303]

Screenshots below. I get the same list of options whether I create a new folder and add automation, click "Organize > Add automation", or click "... > Add automation". I'm on the latest version of Chrome (Version 115.0.5790.110) on Windows 11 and have emptied cache and done a hard reload on the page.

[gem0303]

Another screenshot showing the available options on the Dropbox Automations page.

[Jay]

Are you seeing this on all folders you create? Are they private or shared folders?

[gem0303]

Yes, I get the same list of options on any new folder I create, whether it's in the main Dropbox directory or a subfolder. All of the folders are private.

[Rich]

---

@gem0303 wrote:

Yes, I get the same list of options on any new folder I create, whether it's in the main Dropbox directory or a subfolder. All of the folders are private.

---

I just tested in Chrome and see the same options I posted earlier. The only difference is that I'm on Windows 10, not 11. I'll try again from home on a Windows 11 box.

[Walter]

Hey @gem0303, sorry to jump in here, but could you try an incognito window or another browser with no plugins or extensions running and let us know if this persists? 

[gem0303]

I signed in on a Chrome incognito plan and also on Firefox; list of automation options was the same (none for tags) whether I created a new folder or tried to add to existing folder.

The only other program I have linked up to Dropbox is Goodsync for keeping files synced between my desktop PC and Dropbox.