Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
As per the title; the latest dropbox is now generating desktop.ini files pretty much as soon as they're deleted (they were recreated only on dropbox starts earlier, so a delete upon startup was all I needed). This is detrimental for me; how can I disable this behaviour?
They are pretty meaningless files, too, this is all in it:
■[ . S h e l l C l a s s I n f o ]
I c o n R e s o u r c e = C : \ P r o g r a m F i l e s ( x 8 6 ) \ D r o p b o x \ C l i e n t \ D r o p b o x . e x e , - 2 3 0 1
Edit:
-for anyone stumbling onto this one-
There is no solution, dropbox support is unable to reproduce the issue (using windows built-in file manager does not show the file!).
There's also no promise of any solution, ever. This is what you get you bloody miserable user for paying for this product.
Best Option: use another product.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
My system and dropbox app are both up to date.
My system is set to show hidden files and folders.
The system tray shows that dropbox sync is complete and up to date.
Daphne
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
After many years as a happy Dropbox customer I will not be renewing my subscription this year.
The product has been in decline for years and this is the last straw.
I came here hoping for a fix to a simple and idiotic bug and this thread killed off my last hope.
The questions being asked show just how little clue they now have about their own product, let alone it's users.
I just had this show up after doing a complete reinstall of Windows and applications. It really doesn't bother me in most folders, but it bugged me to see this file on my desktop. I like to keep the desktop tidy. I do not save files or programs to the desktop, only shortcuts.
I found the root cause to be that this appears in any folder that is being backed up to Dropbox. So if I right-click the folder and select "Manage Backup", I could simply deselect the desktop folder. This means my shortcuts are not automatically backed up, but that is not a major concern. If I wish, I can manually copy the contents to a subfolder of documents or elsewhere to save on Dropbox.
As far as other folders, the visibility of these .ini files are controlled by opening the folder in explorer, click "View" and selecting or deselecting "Hidden Items".
So for me, the problem is solved. I'm surprised that Dropbox support could not respond to the issue.
Here is what the Dropbox selections look like:
This is an email that I sent to the technical support about this problem. It took me some time to solve it but I hope it will help you guys in some way.
__________________________________________________________
After looking into this a little bit more I found the reason for the problem, and the solution also. I will try to make it simple.
First, there are two types of folders:
They are both team folders, but the difference is that the building folder has connected to the main dropbox web page in somewhy. Meaning if the folder gets created on the dropbox web page or modified by changing the access or anything that has a direct action with the folder via the web page dropbox will install the “Desktop.ini” file which is then responsible for the building icon. Any folder that has been created by you using the file explorer will be a normal folder.
Now, the “Desktop.ini” file cannot be deleted, BUT there is a 2 solution for this. The first solution which is the simple one is moving the content file into another file that’s it.
However, let's say we have a thousand files! What should we do now? Rather than moving them one by one and wasting days of hard work here is the second solution.
You have to follow the steps carefully:
Now, after dropbox finishes syncing you will have 2 folders.
Now, you have 2 folders one of them full of “Desktop.ini” files which will result in seeing the building icons, and the other one will be the normal folders icon. Simply delete the “X” folder, and now you have the same folder content but without the building icons.
Note/ Its better to make the files online-only mode before doing any of the steps
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!