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brats
6 years agoExplorer | Level 4
I deleted the Dropbox folder but my Documents folder path is now within Dropbox. Any help?
Hi there,
I had Dropbox installed on my Mac and selected the Documents folder to be synced a few days ago. I wanted to remove the synced content and deleted the Dropbox folder from my device wh...
Daphne
Dropbox Community Moderator
6 years agoHello brats, thanks for reaching out to the Community!
The folder path might be appearing like this since you enabled the computer backup feature during the installation of the desktop app.
If you unlinked or uninstalled the desktop app then this should have been reverted. If you've done either of those steps, could you send me a screenshot of what you're referring to with the Documents folder path?
This will allow me to have a better understanding of exactly what you're seeing on your side.
Keep me posted - thanks!
- brats6 years agoExplorer | Level 4
Thanks for your response. Unfortunatelly, I have removed eveything now and it's back to how it was but I will try to describe it.
Usually when I click on Documents in Finder, it would open the Documents folder which was under the path /Users/MY_ID/Documents
After the dropbox sync got enabled, whenever I clicked on the Documents, it would actually take me to /Users/MY_ID/Dropbox/MySyncsomething.../Documents
I find this very weird as I never checked the path. I just clicked on Documents, saw my documents there so I went to the Dropbox folder, deleted everything there and removed it from the recycle bin. I didn't realise both the default left shortcut for Finder and the Dropbox folder were in fact the same location. I did manage to recuperate most of my data by now and changed back my Documents folder to reflbut am still a bit shook up and cannot understand why an app might want to change the MacOS shortcut to it's own sync folder.
Anyway,
I hope no one goes through this as well.
- Saun6 years agoExplorer | Level 4
I am experiencing similar issues. A few days a popup asked me if I wanted to backup the entire laptop, noting that the files will nto be moved. I clicked on yes, thinking that since the files will not actually be in the Dropbox folder, this would not affect the space limitation, but I was wrong, and soon enough I was out of space. I tried deleting the PC path folder in the dropbox, but now all the files were deleted, and I am not beign succesful in restoring the ones in the Documents folder of the PC. The ones in downloads and desktop were restored. I have since figured out the correct way to stop the full PC backup (preferencs>manage backup etc.), but I still don't have those missing files. How do I get the files from documents back?
- Daphne6 years ago
Dropbox Community Moderator
Thanks for your updates here!
I'm sorry to hear about your troubles with this Saun.
If you haven't already, please check in your recycling bin to see if you can restore the deleted files from there. Also, I can suggest checking if they can be restored through Dropbox with these steps.
Please bear in mind that if the files were not able to sync to your account, then we wouldn't be able to restore them with that method.
Otherwise, you can look into using a third party app to help restore those files back to your device. While I can't recommend any specific ones, you can do a quick web search for more info on this.
I hope this helps!
- MHooke5 years agoNew member | Level 2
I think the same thing has just happened to me. I tried to sync a select few folder to my dropbox to allow my edits to automatically upload to the folder I created. Now my documents folder (with all my work) is empty and and only contains a dropbox link.
- kb164 years agoNew member | Level 2
This is the worst functionality I have ever seen.
Not only did this delete my documents folder but my downloads and desktop as well so it seems like its impossible for me to even download these folders from the web version to restore them.
Obviously on me for deleting the dropbox folder but it should not be possible to delete actual core folders on the Mac that are required for the machine to work. It seems like I will have to reinstall my entire computer for scratch because of your horrible system.
If there is another way to fix that I would love to hear it.
- LUCIADAD5 years agoNew member | Level 2
Hi I have the same issue. Did you ever find a fix? I've lost my document folder and my desktop folder on my Mac. This is crazy. Thanks.
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