Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
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No Error, just has the loading icon. Just keeps spinning. I can open PDF files no problem.
IOS Version 11.2.5
Android Version Oreo 8.1
Drop Box App IOS 82.2
Drop Box App Android 82.2.2
Using Word application, which is also on most recent version.
IOS Word = 2.10
Android word = January 17, 2018 (most recent update released for android)
Hi, am checking to see if there's any resolution on this issue...
As Sanchez mentioned, as the problems are occurring from within the Microsoft applications this sounds like an issue on their side. We'd still like to help get this one resolved, so to try and fix sync issues I'm going to ask those affected to try unlinking and relinking their Dropbox account from the Microsoft Office mobile app:
To unlink a Dropbox account from an Office Mobile app:
To re-link a Dropbox account to an Office Mobile app:
Let me know if this helps to resolve any issues with syncing files to Dropbox from within the Microsoft Office app!
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