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Restoring files that synced above the 2GB limit, that a friend added when the account had no space.

Restoring files that synced above the 2GB limit, that a friend added when the account had no space.

ShubhamPaul
New member | Level 2
Go to solution

Actually, in one of my relative's PC, he used to work everything inside his dropbox folder. He used to add any files/folders, edit the same inside the dropbox folder itself without maintaining any copy of those in the PC drives. Now there were a lot of files and content that already passed that 2GB free dropbox limit a long ago, still they existed inside the dropbox folder but didn't get synced. So when today the PC was formatted, all those new files/folders and latest edits are not available that were over those 2GB limit and any other copies of those are also not there. Is there any way to recover all those files/folders and edits, because he is in urgent need of those?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

No, they are not recoverable at all via Dropbox I'm afraid - because he was over his 2GB limit Dropbox didnt sync them. As the messages would have said on his machine and via email all syncing stops once you hit the limit. 

 

Simply put Dropbox doesnt know they exist - they were never ever uploaded to Dropbox. Same with any changes he made to files that were sync'd but done after he ran out of space. 


 


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View solution in original post

3 Replies 3

Mark
Super User II
Go to solution

No, they are not recoverable at all via Dropbox I'm afraid - because he was over his 2GB limit Dropbox didnt sync them. As the messages would have said on his machine and via email all syncing stops once you hit the limit. 

 

Simply put Dropbox doesnt know they exist - they were never ever uploaded to Dropbox. Same with any changes he made to files that were sync'd but done after he ran out of space. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

ShubhamPaul
New member | Level 2
Go to solution

Maybe it is not recoverable via or from dropbox but by any other means is it possible? Because I think any digital copy once created inside a computer, even though it is permanently deleted, is never lost...isn't it?

Mark
Super User II
Go to solution

You could look at some recovery tools which may scan the computer, but, they are not very reliable once a device is re-formatted. The formatting process is designed to be destructive and wipe a drive. 

 

As for tools you could use I'd suggest a google, but, in the mean time the relative must stop using the computer completely - the more its used the less likely it is to be recoverable. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    ShubhamPaul New member | Level 2
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