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Re: Will I lose files if I wipe my laptop?

Will I lose files if I wipe my laptop?

Cola_13
New member | Level 2
Go to solution

So I have a dumb question to ask! I need to wipe/factory reset my laptop to sell it. I have Dropbox Basic on my laptop and on my desktop computer. If I wipe my laptop, will I lose files from Dropbox and/or on my desktop computer as well? I'm worried that everything is synced between the two computers and that I'll lose it all. Please can anyone help in dummy speak? Thanks in advance from a not-very-savvy user!

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Hi @Cola_13 

As long as you have made sure everything is uploaded to Dropbox, no, you wont. 

 

Check by putting your mouse over the Dropbox icon that its up to date and do a manual check at www.dropbox.com/home


 


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5 Replies 5

Mark
Super User II
Go to solution

Hi @Cola_13 

As long as you have made sure everything is uploaded to Dropbox, no, you wont. 

 

Check by putting your mouse over the Dropbox icon that its up to date and do a manual check at www.dropbox.com/home


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Nancy
Dropbox Staff
Go to solution

Hey @Cola_13! Hope it’s OK to jump in. 

 

Before wiping your laptop and after making sure all of your files are successfully uploaded on www.dropbox.com, I’d also suggest logging out/unlinking your Dropbox app.

 

This way, if you delete the local Dropbox folder, your online files won’t be affected.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Cola_13
New member | Level 2
Go to solution

Thank you for your advice! 😊

Cola_13
New member | Level 2
Go to solution

Thank you for that! 😁

Nancy
Dropbox Staff
Go to solution

No problem at all!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
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