cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you new to Dropbox? Our Newcomers group is the perfect place to learn the basics, find out more here.

Discuss Dropbox Developer & API

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to open package in iOS document picker

Unable to open package in iOS document picker

rhwood
Explorer | Level 3

I am using a macOS package (See wikipedia description) in an iOS app with a UIDocumentBrowserViewController. If the package is stored in iCloud, everything works as expected, but if the package is stored in Dropbox, it is shown as a package in the Dropbox App and in my app's document browser, but cannot be opened (it remains greyed out with the download indicator in the upper right corner of the file icon). How do I make this work for my users other than direct them not to use Dropbox?

5 Replies 5

Greg-DB
Dropbox Staff

The Dropbox iOS app unfortunately doesn't currently support downloading folders in the document picker. I'm sending this along to the team as a request to support folders, though I can't promise if/when that would be implemented.

holtwick
New member | Level 2

This is really a show stopper and is going on for years now. Please fix this!

Even Apple resigned in front of that issue https://support.apple.com/HT208214

Greg-DB
Dropbox Staff

@holtwick Thanks for the feedback! I'll share this with the team.

dirkholtwick
Explorer | Level 3

Are there any updates to expect in respect to the upcoming iOS 13 release?

Greg-DB
Dropbox Staff

@dirkholtwick Unfortunately I don't have any news on this.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    dirkholtwick Explorer | Level 3
  • User avatar
    holtwick New member | Level 2
What do Dropbox user levels mean?