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Unable to open package in iOS document picker

Unable to open package in iOS document picker

rhwood
Explorer | Level 3

I am using a macOS package (See wikipedia description) in an iOS app with a UIDocumentBrowserViewController. If the package is stored in iCloud, everything works as expected, but if the package is stored in Dropbox, it is shown as a package in the Dropbox App and in my app's document browser, but cannot be opened (it remains greyed out with the download indicator in the upper right corner of the file icon). How do I make this work for my users other than direct them not to use Dropbox?

5 Replies 5

Re: Unable to open package in iOS document picker

Greg-DB
Dropboxer

The Dropbox iOS app unfortunately doesn't currently support downloading folders in the document picker. I'm sending this along to the team as a request to support folders, though I can't promise if/when that would be implemented.

Re: Unable to open package in iOS document picker

holtwick
New member | Level 2

This is really a show stopper and is going on for years now. Please fix this!

Even Apple resigned in front of that issue https://support.apple.com/HT208214

Re: Unable to open package in iOS document picker

Greg-DB
Dropboxer

@holtwick Thanks for the feedback! I'll share this with the team.

Re: Unable to open package in iOS document picker

dirkholtwick
Explorer | Level 3

Are there any updates to expect in respect to the upcoming iOS 13 release?

Re: Unable to open package in iOS document picker

Greg-DB
Dropboxer

@dirkholtwick Unfortunately I don't have any news on this.

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