I am hoping someone can help with this as I am not getting anywhere and am being past from pillar to post between support desks! Previously I have a variety of 3rd party apps intergrated with my personal dropbox - one being Zapier for example. Since upgrading to Business Zapier and every other 3rd party app can only see my 'personal' files in my dropbox account and not the 'team' files. There doesnt appear to be any setting that allows this access, Zapier blame Dropbox, Dropbox blame Zapier - so hoping that there will be some techies on here that acutally have experience in creating such apps - what needs to happen here? Is this a setting on our dropbox account or is this the way these apps have connected via the API.
Probabably worth mentioning I am an Admin of said Dropbox account.
Any help greatly appreciated.
Solved! Go to Solution.
I'm running into the same issue with Zapier. It will only access my personal folder and cannot access the team space. Other than the Goodsync solution, anyone come up with an app to do this? Anyone want to go in together on a developer who can figure this out?
If any particular app isn't supporting access to the "team space", the best solution would be to have the developer of that app update it to do so, so you may wish to contact them to request it. The developer reference for this can be found here, and Dropbox API support is also available to help developers with this.
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