Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
Hi,
I have a 50GB file in my dropbox but I can't download whole file with download API over a month, the connection always been closed after 90min but my download process works fine on other files (only few GB)
Is it any limitation about the connection? maybe it will automatically closed after 90 min or something else? Thanks.
HTTPS connections can time out, so to download large files, I recommend using "Range Retrieval Requests" to download in pieces. For example, issuing such a request to download the first 1000 bytes of a file using /2/files/download would look like:
curl -X POST https://content.dropboxapi.com/2/files/download \ --header "Authorization: Bearer <ACCESS_TOKEN>" \ --header "Dropbox-API-Arg: {\"path\": \"<FILE_PATH>\"}" \ --header "Range: bytes=0-999"
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!