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Digital Innovat's avatar
Digital Innovat
New member | Level 2
10 years ago

DropBox error: This app is currently disabled

I'm using the dropbox_sdk Ruby Gem and get an error of "This app is currently disabled."  The access token that I'm using is freshly generate and I keep getting this error, even though my app i...
API
Steve M.'s avatar
Steve M.
Icon for Dropbox Staff rankDropbox Staff
10 years ago

Are you sure that's the app you're using (that's the app key in your code, and you're using an access token for that app)? You do have a disabled app (but not the one with that app key), and it does show recent attempts to use it.

Something to double-check: make sure your code is actually using the access token you've generated and not an old token that's saved somewhere.

If you're still stuck, please open a support ticket: https://www.dropbox.com/developers/contact.

("ait c." the same advice goes for you. Double-check that you're using an access token for the app you think you're using.)

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