We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Digital Innovat
10 years agoNew member | Level 2
DropBox error: This app is currently disabled
I'm using the dropbox_sdk Ruby Gem and get an error of "This app is currently disabled."
The access token that I'm using is freshly generate and I keep getting this error, even though my app i...
Steve M.
Dropbox Staff
10 years agoAccess tokens do not take time to be active. They're active as soon as they're issued.
My best guess is that you were somehow still using an old token (from a disabled app).
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!