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Mark L.45
9 years agoCollaborator | Level 9
DropBox swift API unsupported tag error
Using the new SwiftyDropbox V2 API. Working well. But noted an error when I don't think it should be one on the download.
[request-id b192ba37c902b513d81c8fe4c67551d8] API route error - {
".t...
Greg-DB
Dropbox Community Moderator
9 years agoHi Mark, the exception and unsupported_extension error you shared is actually for the files.getThumbnail method, not files.download. It looks like you're accidentally calling getThumbnail. The files.download method works for .rtf files.
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