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gagsbh80
8 years agoExplorer | Level 4
Dropbox Space Usage Differences
Hello Greg,
We have few Dropbox for Biz accounts whose Usage Size is shown in Admin Console screen. I used Dropbox API - GetSpaceUsageAsync of Dot Net SDK to obtain Space Usage programatically (us...
Greg-DB
Dropbox Community Moderator
8 years agoThanks! I don't see an issue in that code, so please open a ticket and share the relevant account IDs so we can check on these:
gagsbh80
8 years agoExplorer | Level 4
Hey Greg,
I had written to https://www.dropbox.com/developers/contact 2 weeks back with the e-mail ids but did not hear back.
Thanks,
Gagan
- Greg-DB8 years ago
Dropbox Community Moderator
gagsbh80 Thanks for following up. I did reply to your ticket later that day, but it sounds like that response didn't make it to you unfortunately. (Perhaps it went to your spam folder?)
In any case, I can confirm that the web site and API are calculating these values differently (mainly due to differences in how we're counting space from shared folders). I'll let you know when I have an update on that.
- Greg-DB7 years ago
Dropbox Community Moderator
We've added a new field to TeamSpaceAllocation named 'user_within_team_space_used_cached' that should match the value reported on the Dropbox web site.
This is currently available in the API, and should be available in the next release of each of the official SDKs.
- Gags7 years agoHelpful | Level 6
Thanks Greg,
This new fields helped us get the correct value.
Gagan
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