cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

New member | Level 1
New member | Level 1

Hey i am using android dropbox sdk for upload and download the data from the dropbox to my android applocation.

i use this sdk for my development https://www.dropbox.com/developers-v1/core/sdks/android


Upload to dropbox is correctly work
But when i am download image from the dropbox it give me error like: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

and my file not download.

There is no error in my code
How to solve this?

5 Replies 5
Highlighted

Re: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

New member | Level 1
New member | Level 1

hey friends my problem is solve.
I change the library and all the problem gone.

I think problem is in the library.

Highlighted

Re: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

New member | Level 1
New member | Level 1

it's true answer try it. 

Highlighted

Re: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

New member | Level 2
New member | Level 2
Hi.
I've got same error in downloading file from dropbox.
Would you share library that you used?
Regards.
Highlighted

Re: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

Super User II
Super User II
*moves to API forum*

 


- - -


Heart Did this post help you? If so please mark it for some Kudos below. 


 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


 Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Highlighted

Re: DropboxServerException (nginx): 500 Internal Server Error (Internal Server Error)

Dropboxer
Dropboxer
Hi mypolaris0227, it's possible for the Dropbox API to return an unexpected 500 like this at times, but when that does happen, it usually just a transient issue on our side, so you should have your app catch these exceptions and retry a few times.

If you are seeing this consistently though, please open a new thread with some more specific information, that is, the version of the SDK/library you're using, and the code to reproduce the issue, and we'll be happy to look into it for you:

https://www.dropboxforum.com/t5/forums/postpage/board-id/101000014
Polls
Do you know how to organize your files and folders?
We have created a guide on folder best practice, so you can get organized now check it out here.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?