Error "DropboxException: Bad or expired token."

[jodowd]

We use Dropbox foldersto sync our webinar data into our reporting dashboard/hub. Right now, trying to authenticate the folder location, we are getting this error:

"DropboxException: Bad or expired token. This can happen if the user or Dropbox revoked or expired an access token."

Our access token has not been changed, and I don't have current access to the email with which our Dropbox account/folders were set up.

[Rich]

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@jodowd wrote:

Our access token has not been changed, and I don't have current access to the email with which our Dropbox account/folders were set up.

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Has your app been updated to use short-lived and refresh tokens? Dropbox has ended support for long-lived access tokens. Tokens now expire after 4 hours. If your app hasn't been updated, this could be the cause of your issue.

• https://dropbox.tech/developers/migrating-app-permissions-and-access-tokens