File path has changed after 21. October update

[Stenkar]

Hello!

We are using Dropbox to read and write files through API.

We have a team folder that is called /Company's shared workspace and we used to send all files to this folder.

Today, when I tried to read some files from our Software, which is integrated with Dropbox via API, I got a lot of errors like DownloadError('path', LookupError('not_found', None)))

Then I logged in to the Dropbox web application and saw all files uploaded after 21. October update went to the new folder path called /MyName/Company's shared workspace

Why did this happen, and how can I read and write all files from the old folder(/Company's shared workspace)?

[Rich · Accepted solution]

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@Stenkar wrote:

Then I logged in to the Dropbox web application and saw all files uploaded after 21. October update went to the new folder path called /MyName/Company's shared workspace

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It sounds like you've received the file system update for your Dropbox team account.

• https://help.dropbox.com/plans/upcoming-business-team-changes

[Greg-DB]

@Stenkar Rich is correct, it sounds like your team is now using the "team space".

Note that by default, API calls to the Dropbox API operate in the "member folder" of the connected account, not the "team space". That means that by default, the contents of the team space will not be found, and uploads will go to the member folder, not the team space.

You can configure API calls to operate in the "team space" instead though, in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header. You can find information on how to use this in the Team Files Guide.