Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

cvieira's avatar
cvieira
New member | Level 2
4 years ago

GET request from FTP server throwing 400 error

We need to run GET requests from an FTP client to download the content and we’re getting a 400 error with an error message saying that something went wrong on Dropbox's side. Our method has previousl...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Are you attempting to download from a shared link directly? If so, you may be running in to the issue discussed here. Please take a look at that and see if it helps.

 

Otherwise, I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. In that case, please reply with:

  • the name and version number of the platform and SDK/library you are using, if any
  • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access/refresh token(s)

About Dropbox API Support and Feedback

Node avatar for Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!