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Rolana's avatar
Rolana
Helpful | Level 5
4 years ago
Solved

How long does it take to update file preview image (thumbnail) If document content is changed or new

Hello! Could you please help me? How long does it take to update file preview image (thumbnail) If document content is changed or new version of file was uploaded?
API
  • Greg-DB's avatar
    Greg-DB
    4 years ago

    Rolana There isn't a documented guarantee on this for /2/files/get_thumbnail_batch, but changes should be reflected more or less immediately.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hey Rolana, thanks for using Dropbox and welcome to the Community!

Edits you apply on your Dropbox files should be syncing immediately on your connected devices and our website.

Let me know if you have anything else to ask!
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Hi Rolana, the thumbnails should be updated more or less immediately, however, I'll move your thread to the API section for a more precise answer.
      • Rolana's avatar
        Rolana
        Helpful | Level 5
        4 years ago

        Thank you very much! I missed that there is such section 😅

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