Forum Discussion

pruebascceo's avatar
pruebascceo
Explorer | Level 3
3 years ago

My dropbox files get broken after a while

My Dropbox files start to break after a while. I'm making a Laravel Application with the Spattie Dropbox Client to connect my Dropbox account to the system. So, when a user uploads an image from the ...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:

  • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
  • the full text of any error or unexpected output
  • pruebascceo's avatar
    pruebascceo
    Explorer | Level 3
    3 years ago

    Uploading a file to Dropbox and Getting the shared link:

    Function to get the shared link

    Internal Dropbox Client function to generate the file's shared link

    And it works perfectly, the shared link works, but after a while (1-2 days) the files stored in dropbox starts to broken. I thought the issue was caused by the shared link's default expiration, but i dont think so: 

     

     

     

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for following up with the additional information. So when you refer to the file being "broken", I see you're referring to the Dropbox web site being unable to preview the image.

       

      The existence or expiration or a shared link shouldn't corrupt a file. If a shared link is no longer valid, the shared link page would no longer load at all; it wouldn't change the file data.

       

      I suggest checking a few things:

      • Are there any other clients or operations running on your Dropbox data that may be changing these files? You may want to check the event history.
      • What is the size of the file when it is broken? Is it a different size than when you originally uploaded it?
      • What data is actually in the broken file?
      • If you download the broken file, are you able to view it as an image locally?
      • pruebascceo's avatar
        pruebascceo
        Explorer | Level 3
        3 years ago

        1.- There´s nothing about removed files activity.

        2.- The file's size changes.

        3.-

        4.-

        There's nothing.

         

         

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