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Mark R.5's avatar
Mark R.5
Helpful | Level 5
4 years ago

Problem linking via Android Dropbox app - on some devices only

  A problem with linking via the Dropbox app has started happening recently. This is on a production app (with ~100 user links per day) which has had no issues with linking up to this point. It see...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the report! This is an issue with the current version of the Dropbox app on Android 11+. We're currently working on a fix. I'll follow up here once I have an update on that.

Mark R.5's avatar
Mark R.5
Helpful | Level 5
4 years ago

Good to hear a fix is in the works, thanks for the info.

  • bellissimo's avatar
    bellissimo
    Explorer | Level 3
    4 years ago

    I noticed that a new version of the Dropbox app is available, but the problem is still occurring for me. Is there any update on this?

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      bellissimo Work on this issue is still in progress. I'll follow up here once I have an update on it.

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        This should be fixed in the latest version of the official Dropbox Android app, v262.2.2. Please update to that and let us know if you're still seeing any issues. Thanks!

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