[ULR] ALWAYS returns internal error, code 409

[TimO1968]

Please help. This used to work (last used about 6 months ago) but now I get "Internal Error" Code 409 when trying to check the status of a batch copy.

https://api.dropboxapi.com/2/files/copy_batch_v2 returns:

{

  ".tag": "async_job_id",

  "async_job_id": "dbjid:AACfK9NJvJ3Z6Axo9sOaJozr8D3Gv4x6BuGKZm9dupHKHJQ-UGBYldByYfxglFQJ1rrmHOg3gSpWysydPpNsCoc9"

}

.

.

jobId = results["async_job_id"]
load = {
"async_job_id": jobId
}

https://api.dropboxapi.com/2/files/copy_batch/check_v2 using the job id obtained above returns:

{"error_summary": "internal_error/..", "error": {".tag": "internal_error"}} )

which is very unhelpful.

Please advise

Tim

[Greg-DB]

Thanks for the report! I'll follow up with you privately as it will be helpful to get a few more pieces of information from you to help us investigate this.

[Greg-DB · Accepted solution]

For anyone else watching this thread: this issue should now be fixed.

[TimO1968]

It is working now.

Thanks

[alexandreafc]

Hi I have the sample problem I'm trying to check the status for the job below and I'm getting the same error:

{"async_job_id":"dbjid:AACx_VVUn_CDupFRxGpYA31pnLKiS3aVTualWBIxijxZaUGH800ay5_Qm1ddyf1Edq8KDGPzK-4b6V4rleMfSbvO"}

Can you help me?

[Greg-DB]

@alexandreafc It looks like this one may be due to the amount of activity on the account. Can you let me know how many items you were trying to copy in this batch? Also, were you trying to run more than one operation at a time, and if so, how many? Feel free to open a ticket instead if you'd prefer.